FABFASHIONZ reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.
In an event wherein the customer wishes to cancel his/her order post confirmation, he/she should either call us at 9108-696-966 or email us at CS@Fabfashionz.com stating the ORDER No.
You may cancel an order within 24 hours after placing it. No cancellations beyond 24 hours will be entertained barring extenuating circumstances Any accepted cancellation beyond 24 hours will be exclusively at the discretion of Fabfashionz.com & refund would only in the form of credit voucher code You can email us at support@Fabfashionz.com for any cancellation request. Cancellation requests are not accepted through phone or online chat services. Products ordered during our SALE cannot be cancelled once an order is placed.
Customized product cannot be returned or exchanged unless there is any manufacturing defect. There will be no discount available for the customization cost for any product.
ORDER DELAY / CANCELLATIONS DUE TO DELAY
Given the complexity in production, occasionally a product may not be produced as per the output expected and so we may seek your approval on this matter. This may result in your order getting delayed.
Incase our garment construction expert team notices that the measurements you have provided is not right or if there is a variation then we may approach you to cross check the measurements again. The time taken for these measurements to be re-checked may delay an order.
At any point in time, during the garment construction process it cannot be canceled.
A cancelled order within 24 hours will result in a credit voucher code for future purchase OR refund in your bank account & Refunds will be processed in a form of credit to their Credit Card / Net Banking / Debit Card Account within 7 business days.
During peak periods such as Sales or Festive periods, processing returns may be slightly delayed.
Products purchased during or on Sale will not be eligible for refunds
At no point of time, we would issue refunds, more than the product value.